Well folks. People always wondered what I do so I will do my best explaining. I work for an electronics retailer (The Best One........
Heh Heh). I am part of a group of 5 to 10 specialists called simply the
Project Team. What we do is pretty much do from store to store doing several, you guessed it, projects. These projects do differ in scale starting from Store Assistance, Departmental Reset, Store Remodel, Store Relocation, and New Store Opening.
Now a brief description:
Store Assistance - During our down time we would just go to several stores during the day and assist the
merchandising and/or media team with what they need help catching up on. Normally this is during the holiday season (Mid-November
thru February). Nice break from the other work we do.
Departmental Reset - These are the small projects that can range from one to two days and usually happens in one to a few of the small departments or part of a large department (Home Theater, Computers, or Appliances). The department will change due to a new product being introduced or just a new plan. We do this mostly because the store does not have the time or labor to do it. Also pretty cool to do based on complexity.
Store Remodel - Here is when things get hairy. This kind of project usually takes 2 to 5 weeks depending on what is being remodeled and I mean major face lift. U may also hear me call this by the name of the remodel. Recently it's been Customer
Centricity. This can be a mother basically because we work overnights and most stores get nervous because the during the day it's not pretty until the project is complete. Most of the time the store is negative about it, but always end up very appreciative. We are use to this.
Store Relocation - We would shorten it to
Relo. Most of my team members would say this is the worse project to be part of. I would put it equal to Remodels. This project would take just 3 weeks. Basically the entire store is moved to a new location. The only thing that stays at the old location is the
fixturing. This project nice because the store is not open so no worries about
cleanliness, but we still keep it clean after every day. Also this is day work.
Niiiiiice.
New Store Opening - This is the
paradise of every project team. Like the
Relos, they are 3 weeks long and day work. The store is brand new, Starting from scratch, No dust or crap everywhere (except for the boxes). Like I said before, this is the favorite of most project teams. Not much negativity happens during this process.
Revisit/Follow-Up - These usually happen after the project (of course). What happens is that something doesn't show up during the project or couldn't be completed due to external delays. Once they show or we can get to it it can be completed. Not to bad.
Most retailers do these same things, but mostly rely of third parties to do it. We are internal/
corporate.
Well there you go. Maybe not as brief as I would like. I can get carried away sometimes.
Hopefully you have a better understanding on this. Questions are welcomed.
Oh and we travel a lot. Domestically and Abroad.
Later..........
4 Stars
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She has a mean snarl.
